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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anatolio Muñoz

September 3, 2023

4  out of  5 rating by Anatolio Muñoz
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Heather McRae

May 12, 2023

1  out of  5 rating by Heather McRae
"Is this place even open?? My husband and I have been calling and leaving a message and NO ONE will call us back. Looking to just change insurance at this point it’s so frustrating"
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Joey Ambrose

October 3, 2022

5  out of  5 rating by Joey Ambrose
"Tom and his team have been extremely helpful with my insurance. I make a lot of changes because of my work, and they are very responsive and take good care of us every time we call in. They also save me a significant amount from my last insurer. I highly recommend."
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Michael F

August 13, 2022

5  out of  5 rating by Michael F
"Strunk Excavation Materials Storage /Processing"
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David Kezerle

December 18, 2021

1  out of  5 rating by David Kezerle
"The agency took a full payment for my park model home insurance. After five days I called for a proof of insurance form. At this time, the agent said he had been meaning to call me. That is when he told me State Farm does not insure park model manufactured homes. This was after billing me and not knowing he cannot insure my home. Unreliable and lacking in knowledge of the insurance business."
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Larry A.

May 17, 2021

5  out of  5 rating by Larry A.
"I am a retired CPA. I appreciate the excellent service I have always received at Mr. Tatro's agency. I particularly commend Ms. Ashley, who has always been efficient and responsive."
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Robert Tackett

December 18, 2020

5  out of  5 rating by Robert Tackett
"Tom is top notch"
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Brad Becker

November 12, 2020

1  out of  5 rating by Brad Becker
"Doesn't return phone calls promptly"
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Pam Furlong

April 18, 2018

5  out of  5 rating by Pam Furlong
"Knowlegable staff and excellent customer service."
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Leah Shilling

October 10, 2017

1  out of  5 rating by Leah Shilling
"Horrible customer service from a guy named Ryan....not only did he laugh at me and what i was saying.....but he also burped into the phone on one occasion and chuckled about that too. My father has been dead for almost a year and they say we never sent them his paperwork.....however we know who we sent actual death certificates to and Tom tatro sent us flowers and condolences. Now I get to call BBB. And share this nauseating information with them."
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Joseph Repscher

September 22, 2017

5  out of  5 rating by Joseph Repscher
"Excellent company in every regard! Great customer service, great coverage. Excellent communication. I've been with Tom Tatro's State Farm office for a few years and am very happy to have been referred to them."
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Stacey Fox

March 30, 2017

5  out of  5 rating by Stacey Fox
"Another great year with Tom Tatro!! Using Tom for my business and personal insurance needs. I feel very blessed to have Tom and his amazing staff protecting my family and business. Superior customer service, great rates, excellent coverage!!! If you are looking for insurance, I would highly recommend Tom Tatro!!!"
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Gary Wagnon

October 21, 2016

5  out of  5 rating by Gary Wagnon
"If you're looking for great customer service from an insurance agent, then Tom Tatro and his State Farm staff are the ones to see. Transferring our auto insurance to them was quick and painless. They follow up with us every year to make sure our coverage is still up to date with our needs."
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Mitzi Dupre

February 22, 2016

5  out of  5 rating by Mitzi Dupre
"Great customer service!! Always helpful with a Can Do Attitude!! Thank you for being so available and helpful."
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Jennifer Phelps

April 25, 2014

5  out of  5 rating by Jennifer Phelps
"Tom Tatro and his staff are wonderful! I have 2 auto policies, a renter's policy and a mutual fund with them. Tom has always been very honest about what I need and don't need. His office keeps me well-informed and is a pleasure to deal with. When clients or friends are looking for an insurance agent, I give them Tom's name without reservation."
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Matt Russell

February 5, 2013

5  out of  5 rating by Matt Russell
"Amazing customer service. Tom and his staff know all my needs. Thanks for being there."