State Farm® Insurance Agent Tom Tatro
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mushiya Madila
February 12, 2025
"unprofessional and rude"
"Mushiya, I am sorry you were treated poorly. We work hard to maintain our reputation and we keep close track of who we come into contact with and we have no record of any dealings with you. Is it possible that we have another name in our logs that I could find out more about what happened?"
Anatolio Muñoz
September 3, 2023
"Safe"
"Thanks for the stars Dr. Munoz!!"
Joey Ambrose
October 3, 2022
"Tom and his team have been extremely helpful with my insurance. I make a lot of changes because of my work, and they are very responsive and take good care of us every time we call in. They also save me a significant amount from my last insurer. I highly recommend."
"Joey, thanks for letting us be part of your team! It’s a pleasure working with you"
David Kezerle
December 18, 2021
"The agency took a full payment for my park model home insurance. After five days I called for a proof of insurance form. At this time, the agent said he had been meaning to call me. That is when he told me State Farm does not insure park model manufactured homes. This was after billing me and not knowing he cannot insure my home. Unreliable and lacking in knowledge of the insurance business."
"David I am sorry we couldn’t help you and especially that we didn’t recognize it right away. Despite having years of experience in insurance, the person that helped you had never come across a park model home and wasn’t aware we couldn’t cover it. We always want to do better. Thank you for your feedback."
Brad Becker
November 12, 2020
"Doesn't return phone calls promptly"
Leah Shilling
October 10, 2017
"Horrible customer service from a guy named Ryan....not only did he laugh at me and what i was saying.....but he also burped into the phone on one occasion and chuckled about that too. My father has been dead for almost a year and they say we never sent them his paperwork.....however we know who we sent actual death certificates to and Tom tatro sent us flowers and condolences. Now I get to call BBB. And share this nauseating information with them."
Gary Wagnon
October 21, 2016
"If you're looking for great customer service from an insurance agent, then Tom Tatro and his State Farm staff are the ones to see. Transferring our auto insurance to them was quick and painless. They follow up with us every year to make sure our coverage is still up to date with our needs."
Jennifer Phelps
April 25, 2014
"Tom Tatro and his staff are wonderful! I have 2 auto policies, a renter's policy and a mutual fund with them. Tom has always been very honest about what I need and don't need. His office keeps me well-informed and is a pleasure to deal with. When clients or friends are looking for an insurance agent, I give them Tom's name without reservation."
